Providing a truly independent and impartial online appeals service.
Submit, track and manage your appeal, step by step.
Online or by Form
This website is for passengers who have been issued with
either a Penalty Fare Notice or Unpaid Fare Notice
by one of the following Train Operating Companies or
How to identify your notice
Please identify the Transport Company that issued
your Notice from the logos on this page, matching the
First letters on your Penalty Fare or Unpaid Fare
Notice with the Prefix listed underneath the Logo.
If the Transport Company that issued your Notice and
Prefix is not listed, choose the Not Listed option to
redirect to the relevant Website to make your Appeal.
Penalty Fare Notice or Unpaid Fare Notice
is not listed
If your Penalty Fare Notice or Unpaid Fare Notice is not listed, you should refer to your Notice for information on how to appeal.
If you have lost your Notice, please contact the relevant Train Operating Company's customer services team.